Fix 1 – Check the connection

It’s necessary for you to do some basic checks before heading into the more complicated fixes. First off, make sure the connection status between the printer and computer is in the normal state.

If you’re using a USB printer If you connect the printer to your computer via a USB cable, simply re-plug it and also try another USB port on your computer in case the one you previously used is broken.

If you’re using a wireless printer For users with a wireless HP printer, it’s essential to confirm the printer and computer are on the same Wi-Fi network.

If the HP printer still doesn’t work, try the next method below.

Fix 2 – Set your HP printer as the default device

Your computer tends to use the default printer every time you print. Therefore, you should set your HP printer as the default device to undertake all the print jobs. Here’s how:

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run command.

2) Type control in the field and click OK.

3) Select Small icons from the drop-down menu next to View by. Then, click Devices and Printers.

4) Right-click your HP printer and click Set as default printer.

Now do some prints to test if this method helps. If yes, then congrats! If not, there’re more fixes below for you.

I hope both these methods will be helpful!